Support
Submit an RMA Request
To request service for an existing product, please complete the RMA Form. You can find the product’s identification of the product on the label, which includes its Serial Number, Model, and relevant specifications.
Download Repair & Maintenance (RMA) form here:

Product Catalog
Access full product details and specifications here.
Download Catalogs here:
Download Ultrasonic Cleaner Guides here:

Video Resources
Explore our library of video resources in our support section. Find step-by-step tutorials, troubleshooting guides, and tips to make the most out of our products and services.

Competitor Cross-Reference
We can provide an equivalent unit if you provide us with the Competitor’s Model and specifications. Connect with us now!

Replacement Parts
Servicing and Replacement Parts:
Need help finding the right parts? We are here to assist you in locating and selecting the perfect replacements for your needs.
If your unit requires servicing or replacement parts, the availability will depend on whether it is within or after the warranty period. If the unit is not beyond economic repair and is repairable, replacement parts can be provided.
- Within warranty: Repairs and parts replacement will be covered under the warranty terms.
- After warranty: Repairs and parts replacement are available at an additional cost.
You can choose to send the unit to our workshop for servicing, or if preferred, request onsite installation.

Warranty
All units include a solid 2-year warranty, dedicated after-sales service and support provided.

NEED HELP WITH A SELECTION?
We understand the requirement for certain range of applications. We offer standard and customised solutions.
Let us help solve your problem.